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Inclusive Insurance

Accessible and attractive insurance products that offer good value for money.

We’re here to protect what matters to our customers and provide essential support when we’re needed the most.

Our commitment

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Inclusive insurance

We’re committed to creating products that are easy to understand, simple to navigate and meet the needs of a wide and diverse customer base.

By embracing best-in-class practices in responsible business and innovation, we’re dedicated to supporting over 20 million customers globally by 2026, addressing vulnerabilities related to gender, age, and health. Through these efforts, we aim to play a crucial role in closing the protection gap for those historically excluded from the insurance market.

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Discover our initiatives

Supporting women everywhere

Globally and locally, women are disproportionately impacted by risks, either because they are under-protected or over-exposed: from health to business, from sports to education, from birth to adulthood.

We believe we all have a responsibility to do more, which is why we’re involved in multiple initiatives to help foster women’s professional and economic empowerment.

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Supporting female businesses

33% of business owners are female

Globally, only 33% of business owners are female. As an insurer we empower female business owners across Ireland, while looking to give more women the confidence to run their own business, knowing they’re supported by AXA.

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Inclusive protection

Accessibility and support

At AXA, we want our website and services to be accessible to everyone. Whether you have a disability, physical or mental health condition, or need extra support in challenging circumstances, we have a range of ways to make your policy and all our services more accessible to you.

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Serving our customers

Improving our communications

Through our award-winning, AXA Plus loyalty programme, customers can access savings on home energy costs and benefit from suppliers who are leading the transition towards cleaner, greener and smarter energy generation.

We’re improving customer communications to make them more accessible for everyone. Our branches in Northern Ireland now have SignVideo to help those who are hearing impaired and JAM (just a minute) cards for customers with a hidden disability.

Our branch network has also received accreditation from Age Friendly Ireland.

Sustainability update

At AXA Ireland, we're making progress

Download our latest sustainability update, outlining the activities and steps we have taken in 2024.

Protecting micro-businesses

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Services Protect

We have created Services Protect for Ireland's micro-businesses in the personal services sector, to ensure that have the cover they need to protect their livelihood.

This provides business owners such as dog walkers, yoga instructors, beauticians and bakers, with standard public liability cover together with options for additional protection if needed.

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